Commercial, Energy Efficiency, GHG Emissions  -  June 21, 2023

NICE Lowers Emissions, Adds RE in Data Centers

NICE, a software provider specializing in companies with contact centers, reported a decrease in Scope 1 and 2 CO2e emission intensity. 

The company’s cloud-centered strategy promotes efficient energy consumption for customers and has put an increased focus on sustainability in its products that reduce carbon emissions because of minimizing dark data.

NICE also chose data center providers that mainly consume electricity sourced from renewable energy, resulting in low data center emissions.

The company collects data on carbon emissions and water consumption to increase transparency and in early 2023, NICE established an ESG Steering Committee.

Details were provided in its 2021-2022 ESG report.

“This report outlines NICE’s clear long-term strategy and coordinated execution in cementing our leadership in the markets in which we operate,” said Barak Eilam, CEO, NICE in a statement. “It is our core mission to make the world a better place. We are doing that through keeping people secure with our Public Safety first-responder solutions, preventing financial fraud and crime with our compliance solutions and driving exceptional customer experience with our AI and customer engagement solutions.”