Commercial, Energy Efficiency, GHG Emissions  -  February 5, 2024

Medallia Sets 2040 Goals, Signs Wind VPPA

Medallia, Inc., a global customer and employee experience company, announced a commitment to achieve net zero greenhouse gas (GHG) emissions by 2040.

The company measured its baseline GHG footprint for the first time in 2023 and made the decision to set near-term science based GHG emissions targets through the Science Based Target initiative (SBTi) by the end of 2026.

As one of the first steps to reach its 2040 goal, Medallia participated in a new virtual power purchase agreement (VPPA), facilitated by Watershed. 

The commitment made by Medallia and other Watershed customers will re-power a previously decommissioned wind farm in Texas. The wind project is expected to avoid 800 pounds of CO2 per MWh of power generation. Cumulatively, Medallia's five-year commitment will avoid over 6,000 tons of CO2e and cover 70% of Medallia's 2023 North American carbon footprint.

Medallia does not own and operate its own data centers; instead, the company partners with secure green data center providers. It rents co-located space and power from these providers to host its hardware and software platform. 

Medallia also leverages infrastructure-as-a-service cloud providers for some of its technology offerings worldwide. The company’s primary partners are committed to 100% renewable energy use.

“Sustainability has long been a priority at Medallia and we’re excited to honor the environmental goals of our customers and partners by reducing our own emissions and in turn, helping them reduce theirs,” said Joe Tyrrell, CEO, Medallia, in a statement. “This commitment is the first of its kind in the experience industry and highlights our industry-leading commitment to do our part in the fight against climate change.”