Commercial, Energy Efficiency, GHG Emissions - October 20, 2023
Xerox Lowers Emissions With More Remote Options
Xerox Holdings Corporation lowered emissions by changing its service experience through CareAR®, a Xerox company, allowing experts to visually diagnose and solve client issues remotely for the past two years.
This change resulted in improved uptime and reduced carbon emissions associated with dispatching a service technician to a client site. In one year, CareAR has enabled Xerox to reduce client site visits by more than 57,000, with more than 594 metric tons of CO2 avoided as a result.
In 2023, Xerox conducted a third-party double materiality assessment with Business for Social Responsibility, which interviewed key internal and external stakeholders to ensure the company’s Corporate Social Responsibility (CSR) strategies are centered around the most critical areas of focus and have the maximum positive impact on people and the planet.
As a result of the assessment, high-priority material topics such as climate change, emerging technologies and ethics, and data privacy and responsible data use were identified.
Xerox published details in its 2023 Global Corporate Social Responsibility Report, detailing its continued CSR accomplishments and underscoring its continued pioneering leadership in delivering measurable environmental, social, and governance (ESG) impact work.
Xerox continues to improve operational efficiency with key stakeholders to continue tracking toward its net zero by 2040 goal. To ensure Xerox meets its commitments, the company is focused on implementing new third-party verifiable ESG reporting solutions enabling better transparency and collecting comprehensive GHG data from across the enterprise.
“For more than 60 years, Xerox has made sustainability work — demonstrating that environmental stewardship and corporate social responsibility programs also lead to increased profits, improved employee engagement and great client satisfaction. As the world continues to fight climate change and identify ways to improve our collective societal well-being, we have doubled our CSR efforts and reignited our ESG initiatives,” said Steven Bandrowczak, Chief Executive Officer at Xerox, in a statement. “While we recognize that our CSR work is never done, I am proud of our colleagues' commitment to building a more sustainable, equitable and inclusive future for all.”
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